Measuring Engagement of Social Media websites in the Web 2.0 World

I spoke yesterday at SocialMediaCamp London about the potential of using engagement metric/s to understand the performance of any website and in understanding which website features or traffic sources are helping to achieve business objectives. This was related to social media through the examples I used, especially with my suggestions on which visitor interactions STA [...]

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Why Web Analytics should matter to you

As per my previous post, I attended the recent BarCampLondon5 on the 27th and 28th Sept.  As everyone is required to participate through a contribution, I put together two presentations prior to the weekend.  The first was on why Web Analytics should matter to everyone and the second was a case study using a website [...]

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BarCampLondon5

I spent my weekend at the EBay office in London at my first BarCamp.  This is an un-conference about anything and everything to do with the internet, attended by around 90 people, mostly from the UK but also from around Europe and other parts of the world.  The main idea of a BarCamp is the [...]

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The only good ad is a relevant ad

An interesting combination of articles were published through the ClickZ Network yesterday, offering slightly contrasting views of the future for online display advertising. I first read this article by Gary Stein on How Can I Best Use This (Ad) Space? It is about the rise of rich media ads and how JupiterResearch has predicted that [...]

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Moving on to new opportunities

I recently decided that in order to really develop my understanding of web analytics, I needed to be able to dedicate more time to reading/learning about it as well as really being able to spend time with web data, making recommendations for improvement and following through with those improvements.  For a variety of reasons, I [...]

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Nedstat’s new tool: Segmentation

Nedstat has just released Live Segmentation, a new advanced filtering tool allowing users to interrogate their data in more detail. Segments can be created using any of a range of variables, either individually or by combining multiple filters to create a very detailed and specific visitor segment. There is no need to predefine filters, any [...]

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Getting into the mind of your customers

One of the first recommendations I will make to any client is to add tagging to their internal search tool. Most other reports can tell you what visitors did on your website but internal search reports can help you in understanding what they were thinking.

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Institutional Web Management Workshop 2008

I have just had the pleasure of attending the first day of the IWMW ’08. It was actually the first conference that I have been to and after some initial nerves, I really enjoyed the day. Unfortunately, due to work commitments, I had to return back to the office this morning meaning I am missing [...]

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Which is the right metric to use?

I get asked sometimes which is the best metric to use when creating a certain report. My rough rule of thumb is to go back and ask what sort of question it is that you are trying to answer with this report. If it is related to: the number of people, use unique visitors traffic [...]

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Basic Report Items for Site Performance

As I discussed in my first couple of posts, there are some basic metrics that I look at when evaluating the performance of a website e.g. unique visitors, page views, etc. I am going to describe here how to set up a report in Sitestat that contains all these basic metrics. This report can be [...]

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